Do you have a question about a watchband or watch part on our website, or do you have another question?

Many answers to all your questions are already included in our 'Frequently Asked Questions' on the FAQ page. If your question is not listed, you can fill in your question directly on the FAQ page.

At Watch Plaza, we're here to assist you with all your watch-related questions and needs. Whether you're looking for guidance on your purchase, need help with a specific watch part, or have any other inquiries, you can reach us through the following channels:

Chat with Us

Need immediate assistance? Use our Chatbot/Chatbox for quick answers to your questions.

Chatbot: Available 24/7 to provide answers to frequently asked questions.
Live Support Chat: Speak directly with a representative during our business hours:
Monday to Friday: 9:00 AM - 5:00 PM CET.

Question about an order?

In that case we kindly request you to contact us by e-mail and send a message to info@watchplaza.com. Always mention your name and order number with your question, so that we can process your request quickly and correctly.

Does this e-mail not work? Then in that case send an e-mail to info@watchpartsplaza.com

Return order?

On our Return page you will find all the information about returns.

Contact possibilities

We offer various contact options.

Please contact us via the chat box where you can leave your e-mail address as well, otherwise send an e-mail to: info@watchplaza.com or contact our customer service by phone.

We typically respond on e-mails within 24 hours during business days.

Our Commitment to You

Friendly and knowledgeable support
Quick response times
Dedicated assistance for all your watch and watch part inquiries

We look forward to helping you. Don’t hesitate to get in touch!

Watch Plaza – Keeping Time, Redefining Style.

Looks to be an original part so no complaints from me.

Love it!

Pristine condition!!! I satisfied with my purchase!

Thank you for your positive feedback! We are so glad to hear that you are satisfied with your purchase and that the watch arrived in pristine condition. We hope you continue to enjoy your Seiko Alpinist. Have a great day!

Seiko Parts

TOP ITEMS, TOP SERVICE, Thank You

Hi there, thank you so much for your kind words and for choosing our Seiko parts! We are happy to hear that you are satisfied with our products and service. It's our pleasure to provide top items and top service to our customers. Thank you for your support and we look forward to serving you again in the future. Best regards, Team Watch-Plaza

Amazing dial

very good dial highly recommended

Thank you for your kind review! We are thrilled to hear that you are enjoying the amazing dial of the Seiko SRP853. We take pride in providing high-quality products and we are happy to know that it met your expectations. Thank you for recommending it. Have a great day!

Crown and sten

Perfect fit and works as it should. Thanks

Hi there, thank you for your review! We're happy to hear that the Seiko 1E60H3SNS0 Crown was a perfect fit and is functioning properly for you. Thank you for choosing Seiko at Watch-Plaza. Have a great day!