Thank you for your review. We’re sorry to hear that the product did not meet your expectations and that this resulted in frustration.
We would like to clarify that on the product page, compatibility is listed specifically by model numbers, and the Seiko SNZF17 is not mentioned as a compatible model. This information is clearly shown on the product page to help customers determine whether a part will fit their specific watch before ordering.
We understand that return shipping costs can be disappointing, especially for lower-priced items, and we always recommend carefully checking the listed compatible models prior to purchase to avoid unnecessary costs.
That said, we appreciate your feedback and will review whether the compatibility information can be made even clearer to help prevent similar situations in the future. If you would like to contact us directly, we are happy to review your case and see if there is anything we can assist you with.
Kind regards,
The Watch Plaza customer serviceteam