Do you have a question about a watchband or watch part on our website, or do you have another question?

Many answers to all your questions are already included in our 'Frequently Asked Questions' on the FAQ page. If your question is not listed, you can fill in your question directly on the FAQ page.

At Watch Plaza, we're here to assist you with all your watch-related questions and needs. Whether you're looking for guidance on your purchase, need help with a specific watch part, or have any other inquiries, you can reach us through the following channels:

Chat with Us

Need immediate assistance? Use our Chatbot/Chatbox for quick answers to your questions.

• Chatbot: Available 24/7 to provide answers to frequently asked questions.
• Live Chat: Speak directly with a representative during our business hours:
  Monday to Friday: 9:00 AM - 5:00 PM CET.

Question about an order?

In that case we kindly request you to contact us by e-mail and send a message to info@watchplaza.com. Always mention your name and order number with your question, so that we can process your request quickly and correctly.

Does this e-mail not work? Then in that case send an e-mail to info@watchpartsplaza.com 

Return order?

On our Return page you will find all the information about returns.

Contact possibilities

We offer various contact options.

Please contact us via the chat box where you can leave your e-mail address as well, otherwise send an e-mail to: info@watchplaza.com or contact our customer service by phone.

We typically respond on e-mails within 24 hours during business days.

Our Commitment to You

• Friendly and knowledgeable support
• Quick response times
• Dedicated assistance for all your watch and watch part inquiries

We look forward to helping you. Don’t hesitate to get in touch!

Watch Plaza – Keeping Time, Redefining Style.