My old Seiko tuna 7549 from 1981 needed some love instantly . By missing of Original 7549 parts
I ordered in this shop :
Hand Set for sbbn015
Double Dome hardlex
Glass gasket
Kanji day Wheel for 7c46
With those original parts the 7549 was replaced and improved by an 7c46
Good to have trustful Shops like watchplaza to bring my old tuna back to modern Standard
Thank you for your detailed and thoughtful review! It’s fantastic to hear that your 1981 Seiko Tuna 7549 has been brought back to life-and even upgraded-with the help of quality original parts.
At The Watch Plaza, we take pride in offering hard-to-find components for iconic models like the 7549 and 7C46. It’s great to know the hand set, Kanji day wheel, glass gasket, and dome crystal all played a role in restoring and modernizing your watch.
We appreciate your trust and are happy to have been able to supply the parts you needed. ⌚
The Watch Plaza
Cool looking dial. Will definitely order again soon! 🤗
Thanks a lot for your review! Glad to hear you liked the look of the dial. We’ll be happy to assist you again with your next project-see you soon!
Here's another review that The Watch Plaza people will get snippy about. I wouldn't have had to purchase this particular Hand, had my email been answered. Ever... There'll be a response here, telling you that I've only made 3 purchases within the last 10 years. To reveal how many transactions the customer has had in response to honest, valid criticism just tells you how tacky these guys are. These people don't feel you're important enough to answer your email and if you complain, they'll share your buying patterns with the general public in order to try and deflect the uncomfortable fact, that this company is very poor at answering email.
Thank you for taking the time to share your follow-up review. We’re genuinely sorry that this situation has caused frustration, and we regret that our earlier response gave you the impression that your feedback was not taken seriously. That was not our intention.
To clarify, when we referenced the number of orders in our previous reply, this was meant purely to provide general context and not to diminish your experience or to “call out” your purchasing behavior. We fully understand that even a single negative experience can be impactful, especially when it results in additional costs.
Regarding the order history itself: based on the information available to us under your name and email address, we have indeed been able to identify three orders in total. One of these dates back several years and was associated with a slightly different address, close to your most recent one. We mention this only to explain why our records may differ from your perception, not to dispute your experience.
Most importantly, we do acknowledge the core issue you raised: your email requesting a change was not answered in time, and that should not have happened. We agree that timely communication is essential, and we are sorry that this led to unnecessary shipping costs on your side.
Your feedback has been taken seriously and shared internally, as improving response times remains an important focus for us. If you are open to it, we would still welcome the opportunity to discuss this with you directly and see if we can find a constructive way forward.
Best wishes to you.
Kind regards,
The Watch Plaza
Watch Plaza is the place for OEM Seiko Hands and Dials. I just got this great set for a Captain Willard Homage I'm building. Processing of the order was very slow. The issue was, I wanted to change something on the order and sent an email. Three days went by, I was notified that my parts had shipped, but I never received a response to my email & this is NOT the first time this has happened. On this particular occasion, their lack of response cost me an extra $60USD for shipping that would never have been needed if my email had been answered (promptly, if at all??). The Watch Plaza is a great & reliable source for Seiko parts, but the service leaves a lot to be desired. I would think that a company who so aggressively pursues customer reviews would already understand that, but I guess that is just not the case.
Thank you for taking the time to leave such detailed feedback. We genuinely appreciate your kind words about the quality and authenticity of our OEM Seiko hands and dials.
We’re sorry to hear that your experience with our email communication did not meet your expectations. You are absolutely right that timely responses are important, especially when a customer requests a change to an order. In this case, we regret that your message was not answered before the shipment was processed, and we understand how this led to unnecessary additional shipping costs.
That said, we would like to add some context for clarity. Over the more than 10 years that Watch Plaza has been operating, you have placed a total of three orders with us: one in 2020 and two in November 2025. While this does not take away from your experience, it does suggest that the issue you describe has not been a recurring pattern across many orders.
Your feedback is nonetheless valuable and has been shared internally, as improving response times is something we continue to work on, particularly during busy periods.
If you would like to discuss this further, we invite you to contact us directly so we can look at what we can do for you.
Kind regards,
The Watch Plaza
Degelijk uitziende pinnen maar geen 5 maar wel 2 en het is biet zeker of ze Seiko zijn.
Op product foto’s op de website zie je het orginele Seiko zakje met er op gedrukt: ‘5 Pcs.’ Het orginele zakje met 5 pinnen is niet wat je krijgt.
Wat je geleverd krijgt zijn echter 2 ipv 5 pinnen en in een niet orgineel Seiko zakje.
Dus niet genoeg voor 2 horloges en een reserve pin.
Mogelijk zijn de 2 pinnen niet origineel Seiko gezien ze niet in de orginele verpakking zijn geleverd kan ik dat niet vaststellen.
Verder visueel beoordeeld degelijk lijkende pinnen.
De productfoto toont inderdaad het originele Seiko-zakje met de aanduiding “5 Pcs.”. Dit is de standaardverpakking waarin Seiko deze pushpins aanlevert aan dealers. In uw bestelling heeft u echter gekozen voor 2 stuks. Om die reden worden deze ook per 2 geleverd en niet in de originele Seiko-verpakking van 5 stuks, maar afzonderlijk verpakt.
De geleverde pushpins zijn wel degelijk originele Seiko-pinnen. Het feit dat ze niet in de originele 5-stuksverpakking zitten, heeft uitsluitend te maken met de door u bestelde hoeveelheid en zegt niets over de herkomst of kwaliteit van het product.
We nemen uw feedback over de productpresentatie serieus en zullen bekijken hoe we dit op de productpagina nog duidelijker kunnen communiceren, zodat dit soort misverstanden in de toekomst worden voorkomen.
Mocht u alsnog een set van 5 stuks wensen of verdere vragen hebben, dan helpen wij u uiteraard graag verder.
The Watch Plaza klantenservice Team
